Every account comes with unlimited human support to help you get the most out of the Flipcause platform. Your Success Team will be there every step of the way assist you with onboarding, account set up, campaign and asset creation, report generation, and any other customization you’d like to make. We're just an email or phone call away!
We know you're focused on your community and your mission, with limited time for updating your website and configuring technology. That's why we offer full concierge services for everything from website integrations to account settings changes to campaign creation. Just tell us what you need, and we'll deliver- all for no additional cost!
Your happiness is of the highest importance to us. That's why Flipcause offers your organization a risk-free guarantee. If you don't love our product, you can cancel at any time and your unused subscription will be 100% refunded.
Automatically sync all of your Flipcause transactions and offline payments into a complete Contact Database, so you can better understand and engage with your supporters!
With the Flipcause Contact Database, it's easy to manage supporter activity, get at-a-glance donor stats, pull detailed reports, send year-end statements, and much more. Cultivate life-long relationships with your supporters and grow your mission with the Flipcause Contact Database.
All Flipcause Fundraising subscriptions come with the option to get a Website Package, where we'll transition your website to a mobile-responsive and easy-to-use modern platform. This free service includes content transfer from your existing site, web hosting, SSL encryption, and even a website technician who can help you update your site and integrate Flipcause tools!Learn More
Get all of your past transactions, donor activity & members into your Flipcause account with ease. With Flipcause's robust reporting, there's no need to keep separate databases or spreadsheets. Once your data is imported into your account, you'll be able to search, filter, and pull reports from a single dashboard.
INCLUDES CREDIT CARD FEES FOR ALL MAJOR BRANDS
INCLUDES INTERNATIONAL PAYMENTS
KEEP AT LEAST $98.50 of EVERY $100 RAISED
LOWEST RATE IN THE INDUSTRY!
Flipcause collects a transaction fee that covers all credit card fees, including American Express and international payments. Supporters have the option to cover this fee when checking out, and over 85% of donors do.
We guarantee your effective transaction rate never exceeds 1.5% in a calendar quarter. That means your organization will keep at least $98.50 of every $100 you raise. Since such a high percentage of supporters choose to cover these fees, nonprofits are keeping an average of $99.00 of every $100 raised. That’s the lowest pricing amongst all payment processors.
Here's how we make the guaranteed pricing work:
The per transaction fee is 4.9% + 30 cents for all web payments, which includes credit card fees. Your supporters have the option to cover this fee. If all your supporters cover the fee, you’ll pay no transaction fees and have cost-free fund raising. If your supporters don’t cover the fee and you pay more than 1.5% per transaction in a calendar quarter, we’ll credit your account for the difference at the beginning of the next quarter. The Guaranteed Transaction Rate calculation excludes Manual Payments and transactions when the Fee Coverage Option is turned off.
Transactions can easily be processed right from your Flipcause dashboard using the Manual Payments feature. The Manual Payments feature will allow your organization to process credit and debit cards collected over the phone or in person, either in real time or at a later date.
For Manual Payments entered through your Flipcause Dashboard, the per transaction fee is a flat 3.5%, which includes credit card fees. International payments and all major credit card brands are also included in this fee. Like web payments, your supporters will still have the option to cover this fee
In addition to processing credit cards through the Manual Payments feature, you can also easily process and record payments that your organization receives offline. This includes donations and payments received in cash, checks, Paypal payments, and payments received through other third party payment processors. Recording these offline payments does not incur a transaction fee.
Flipcause uses Level 1 PCI-DSS compliant processing (Payment Card Industry Data Security Standard), providing best-in-class secure payment processing. Credit card data is never stored on Flipcause servers and all funds are held in an insured settlement account to securely process account transfers. By utilizing cutting edge technology, Account Holders can securely collect and withdraw funds without an additional merchant account.
Flipcause also uses Secure Socket Layer (SSL) encryption. This is the same technology that banks use to keep your account information safe. We secure all account information you provide, including personal information and passwords, using this technology.
Flipcause has also implemented several proprietary security features that are not available on other platforms. These features include: Credit Card Verification Fraud Protection using our proprietary Automatic Fraud Threat Analyzer (AFTA), password and login protection with Two-Factor Authentication, robust user-controlled payment gateway settings, and more! For a full list of the security features on Flipcause, click here.